Your business’ startup phase is the most challenging part. So far,
you have been serving your goals, and we have clarified that there is much more
to business than what we’d know – knowledge comes from research. Your research
turns to plan. You have the idea, strategies and plans. In the business plan, you
should have identified “characters” that matter to the business. Different “channels”
are working together to stabilize your business. Make sure you’d know all
strengths, weaknesses surrounding the plan, and their effect on the business.
Regardless how smart you are, and your abilities to conduct all kind
of research, you don’t fully comprehend your business until execution of the
plan. This is where you get a new perspective. Executing generates experience
and adaption as experience enriches. Plan execution depends on your identity, because
you are the source of everything. If you’d ask most people “who are you?” They
will probably use their professions or something they love to do to define
themselves. These answers are correct, but they can be weak when it comes to
business. Professional business consultants always say, “Do what you do best,
and outsource the rest!”
You don’t really fully comprehend your plan, until you’d acknowledge
the plan’s weaknesses. Strengths and weaknesses go hand-in-hand! If you don’t
know your weaknesses, it is most likely that you are ignoring them! For
example, I am really good at executing objectives, and meeting people’s need. But
only if they come to me. For me to go to them is challenging, because it feels
like I’m bugging them. I see objectives, and only use problems to approach
people, and refuse to see people as objectives. This is my strength, which also
automatically identify my weaknesses! Knowing them means I’d know where to improve.
The questions become, “how do my strongest sides apply to the plan?” “What
other things are important to the plan?”
It is essential that the business has strategic focus! This normally
means focusing on cash, things that are critical to you and your business. Critical
things must never be chosen by anyone else! The focus should also be on
customers. The second is operational excellence, which means having a 99,9%
error/defect-free operational, delivering on time and correcting mistakes. The
third is constant improvement, which means making things better, faster,
cheaper and improving the overall efficiency. The fourth is customer centric,
which means loving your customers, and listening to them. Love your customers
more than you’d love your product! These four things are also essential for
choosing the team.
They are needed in practice, and your plan has directly or
indirectly approach them. You and these four things is a process that means
going through the trickiest part of a business – communication. I am not
talking about talking to different people. The trickiest thing that I am
talking about is, how do you project your “business identity” to the masses in
a way that keeps the business intact, while appealing to as many people as
possible?
When you focus on your ambition as discussed in the previous blog, “Serve
Only Your Ambition”, it becomes possible to see areas to improve. Your plan
is in the middle, and you have begun to execute, which also means your business’
experience is better. First time you approach people, you are going to face
challenges, and find areas to improve.
It is important to have the ability to channel all challenges, and
turn them to something useful. Out of these four things, which one can you do
best? Where do you need improvements? You need to know the characters required
to do these four things. Then you need to know the characters you have! And finally,
which ones are missing? You will ultimately look for the missing ones in your
team. Together, you will accomplish the four things that matter to your
business on a consistent basis!
For you to successfully do something, different characters play a
respective role in doing it. For you to talk to 100 people for example, you
need your social, understanding, persuasive and optimistic characters –
excluding characters like aggressive, cynic, and pessimistic. The included and excluded
characters show to the people you talk to, as you interact with them.
In conclusion, you need to use your strength in combination to
characters required for keeping the business intact. Subtract your strength
from the required characters. Find those missing characters in other people,
and viola, you have your perfect team!
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