People are right
to say that consistency is key to success. However, so many things have
happened over the past years that raise a question – how can consistency be the
key when there is no longer market for the product? We heard of Kodak – a
well-respected company with consistency that brought little productivity to the
table. Other similar businesses with long history in the field have gone
bankrupt.
It is best to be
consistent with what you do, but leave room for being dynamic in how you do it.
The situation varies, but I believe in two scenarios that smoothen the
understanding. For example, I sell a product that people use, but all the sudden
nobody wants to purchase it anymore, they are using it online. The consistency
here is the product that I am selling, while the method of how customers want
it changed – the dynamic.
In a different
scenario, our product is succeeding in the market. But, all the sudden a
different industry is offering a new way to reach our customers. Our
consistency is still our product, but the new industry is bringing us to a new area.
This means we have to explore that new area to reach our audience. For example,
the movie rental industry has been in business for decades.
Then television
and DVD manufacturers provides the opportunity to watch movies through USB. This
eventually led to connecting DVD and TV to internet. As you can see, this
decreases the quantity of DVDs, and there would still be consistency in the
movie. The dynamic involve a virtual warehouse that can hold any amount of
movies – more than any store – that can conveniently reach out to as many
people as possible.
The movie rental
that refuse to – partially or completely – move to the new way will end up
having issues to sustain their market. It is highly important to be consistent,
but a business should position itself for the future. This is why most businesses
position itself in a long-lasting way. They
rather set a mission that maintain their existence, despite changes in the
future.
Google is one of
the companies that does it best. It present itself in a way that I could see it
running for ever. Such businesses have tendency of knowing how disruptions
affect business. It knows that dynamic is the key success to maintaining their
consistency. In conclusion, we have to be able to present ourselves with a
mentality that says, even though our organization is internal to external
(company to consumers), our business is not only within our industry.
As far as I am
concern, consistency is your business and dynamic keeps it going in all weathers.
For example, movies is in entertainment industry, but technology industry is
contributing to how we are operating. Because,
it is not only about the movies we produces, but also about the people we are
trying to reach. If they have television with internet connection, then the
best method is storing the movie on the internet, and they can have access to
them directly from television.
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