torsdag 9 juli 2015

Ambiguity in Business


There is information on how to plan your business everywhere. There is very little information about ambiguity. We have used different business plan programs. They mostly focus on sales, objectives, plans, strategies, and so on. All your research in combine produces the business plan. It is a format that has been working for a long time, and there is nothing that suggests it is a wrong one.
As a member of a team that have written hundreds of business plans, I acknowledge that there is more to it than turning our data into something strategic. We need all kind of necessary information to plan our business before we start it. We have to comprehend how to produce the plan, but I like to call it preparing for ambiguity. Business intelligence suggests that our business plans creates a “system” that works for the business.
Your business creates a system that internally keeps it operational. The operating strategies are composed in the business plan. However, the ambiguity in business is in achieving the objectives. Some might be included in the business plans. And sometimes we believe that our plan include everything it needs. Even when we do, it does not exclude ambiguity.
For example, we are starting a restaurant business. We needs a system that brings menus, beverages, desert, salad etc. together. This will be explored in a way that directs the suppliers and deliveries. Further, we will know the kind of suppliers that the restaurant needs to provide its services. If everything is included in the business plan, and we can start operating the business and reaching out. It will results in ambiguity. How did I came to that conclusion? There is nothing that suggests that everyone you interact with will say yes. The actual result is unclear.
That’s where ambiguity comes in. It is possible to guess response from a governmental institutions and agencies. But, we only have probabilities of what they would say. Have you ever work on something that you’ve spent time evaluating risks, and when you started working on it, not everything you expected happen? But things you didn’t thought of, or unclear details that matters to the project that happens. Very little things cause issues.
Even though we have risks management, we still needs the abilities to deal with ambiguities. It is mostly little things that cause issues for businesses, which makes it most efficient. For example, to work on a project, we needs the computer, and all the sudden internet broke down. Who would have thought of that? And to make the matter worse, it took three days to fix it. In such case, people will take the information somewhere else to keep working on it.
Will there be enough time there to work on the project? Library might work, but they have open hours. But will they be comfortable? We don’t know. We have the big picture in mind, but the little ones needs ambiguity. It is little unclear things that cause issues. We know how to do what we want to do. But we don’t have everything figured out.
If we figure everything out, and people are receiving things as we expected, then we live in utopia. In conclusion, some things within your business will always be unclear. It could be unperceived information, or insufficient acceptance of some things within the business. Either way, include the ambiguity in your business, and move forward to a better tomorrow.

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